Privacy Policy

1. Introduction

At BetaWork Technologies Pvt Ltd ("BetaWork", "we", "us", or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website (betawork.online) and application (jam.betawork.online).

By using BetaWork, you agree to the practices described in this policy. If you do not agree, please discontinue use of our services.

2. Information We Collect

2.1 Information You Provide:

• Account Information: Name, email address, password, phone number (optional)
• Resume & Career Information: Work history, education, skills, certifications, career preferences
• Job Search Data: Job queries, saved searches, application history, preferences
• Communication Data: Messages sent through our platform, support tickets, feedback
• Payment Information: Billing details (processed securely via Stripe—we do not store full credit card numbers)

2.2 Automatically Collected Information:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, features used, time spent, click patterns
• Cookies & Tracking: We use cookies to enhance your experience (see Section 8)

2.3 Information from Third Parties:

• Job Board Data: When we source jobs from third-party platforms (LinkedIn, Indeed, etc.), we collect publicly available job postings
• OAuth Data: If you sign in via Google/LinkedIn, we receive basic profile information (name, email, profile photo) per your authorization

3. How We Use Your Information

We use your data to:

3.1 Provide Our Services:

• Match you with relevant job opportunities using AI
• Optimize your resume for specific jobs
• Track and organize your job applications
• Send application reminders and status updates
• Enable auto-apply features (Premium/Enterprise)

3.2 Improve Our Platform:

• Analyze usage patterns to improve features
• Train and refine our AI algorithms (anonymized data only)
• Conduct research and analytics

3.3 Communicate With You:

• Send service-related emails (application confirmations, account updates)
• Respond to support requests
• Send marketing emails (you can opt out anytime)

4. How We Share Your Information

We DO NOT sell your personal data to third parties.

4.1 With Your Consent:

When you apply to jobs, we share your resume/application with the employer per your direct request.

4.2 Service Providers:

We partner with companies that help us provide our services:

• Cloud hosting (AWS, Vercel)
• Payment processing (Stripe)
• Email services (SendGrid, Resend)
• AI services (DeepSeek, OpenAI)

5. Data Retention

• Active Accounts: We retain your data as long as your account is active.
• Deleted Accounts: Data is permanently deleted within 30 days of account deletion.
• Backups: Encrypted backups may persist for up to 90 days.

You can request data deletion anytime by emailing support@betawork.online.

6. Your Rights

• Access & Portability: Request a copy of your data in JSON or CSV format.
• Correction: Update inaccurate information in your account settings.
• Deletion: Request permanent removal of your account and data.
• Opt-Out: Unsubscribe from marketing communications via the "Unsubscribe" link.

7. Data Security

We implement industry-standard security measures including HTTPS/TLS encryption for all data transmission, hashing passwords with bcrypt, and maintaining strict internal access controls. While we strive for absolute security, no system is 100% secure.

8. Cookies & Tracking Technologies

We use cookies to remember preferences, analyze traffic, and improve user experience.

• Essential: Required for core platform functionality.
• Analytics: Used to understand how users interact with BetaWork.

13. Contact Us